Terms and Conditions

Wholesale Terms & Conditions 2022

GENERAL

The minimum wholesale amount is £200 GBP for the initial order. Re-orders are required to meet a minimum of £100 GBP.

Minimum order quantity is 5 per line.

All products are sold subject to availability.

Items will be packaged with Lucent Studios branding and should be sold as such.

 

PAYMENT AND TAX

All orders will be posted via a signed for service and delivery rates are detailed in the catalogue. Initial orders are placed on a Pro-Forma basis. 

After a trading relationship has been established (usually after 2 orders) a credit account with 30-day terms may be offered.

Lucent Studios reserves the right to charge interest at 8% + the Bank of England base rate on any overdue debt, or any debt over 35 days old unless covered by previously agreed credit terms.

Lucent Studios reserves the right to revert credit accounts to a Pro-Forma basis.

All goods remain the property of Lucent Studios until paid in full.

Prices are subject to change without notice.

Payment can be made in UK Pound Sterling only via bank transfer/ direct deposit or credit/ debit card via PayPal.

Lucent Studios is VAT registered (GB343871291), and VAT will be applied to all orders at the current rate.

Items may be subject to customs charges if being delivered outside of the United Kingdom and these are beyond our control.

 

COPYRIGHT & BRAND IDENTITY

All items are purchased on the understanding that they will be sold as Lucent Studios, with original tags and packaging. They are not to be sold as part of another brand.

All designs, descriptions, images and final pieces are copyright Lucent Studios and are not to be reproduced in any way. Images may be used to advertise Lucent Studios merchandise only with prior approval.

 

RETURNS

No returns are accepted without previous authorisation. 

Please contact us within 3 days of receiving your order if you wish to cancel as any claim made outside of this period will not be accepted. 

All returns will be subject to a 20% (excluding delivery charges) administration fee.  

Return costs are the responsibility of the buyer - it is strongly advised that you insure your return package to us as Lucent Studios will not be liable for items lost in the post.

Please notify us within 3 days of any damages and retain all damaged items for possible inspection at Lucent Studio’s discretion.